IMAGE: mobile ticketing

In order to make Audi Field a more secure venue for our fans, all event tickets will be accessed from a mobile device.  Digital ticketing reduces the amount of fraud and gives fans the ability to conveniently manage their tickets on their phone.

The easiest place to access your mobile tickets is through the D.C. United App.  The app is available through the App Store or Google Play Store. Season Ticket Members and group tickets can also be accessed on your phone’s web browser through their D.C. United Account Manager. Single Ticket purchasers can also find their tickets by logging into www.ticketmaster.com.

Download: D.C. United App

Ticketing From The App

Managing Season Ticket Member FAM

 Upgrading Your Seats Using FAM

Accessing Your Fan Hub

Select the match you would like to have upgraded tickets for and tap the three dots in the top right corner. tap "Buy Upgrades" and then "Add tickets". Once there, you will see all upgrade options. Select the option you would like and tap "Continue".

Ticketing From Browser

 Accessing Your Tickets

If you are a Season Ticket Member, you can log in with your Account Manager credentials. You can also log in with Ticketmaster credentials to manage single-match tickets purchased through Ticketmaster.

Once you have logged in, the upcoming events you have tickets to will appear.  To manage a given event, click on it. Or click “Manage Tickets” from the menu bar.

 Sending Your Tickets

Select the match or event you have tickets for and hit "Send." Once you select the specific tickets you would like to send, confirm your choices then a link will be provided which you can copy and paste into an email or any other messaging platform. We also recommend entering the name of who you plan on sending the tickets to.

 Selling Your Tickets

Select the match or event you would like to view then click "Sell". After selecting the tickets you would like to sell, enter your asking price. First time users will be prompted to enter payment information, once complete, click sell. 

 What if I don’t have a smartphone?

If you do not have a smartphone, you will need to visit the Audi Field ticket window on matchday. Please have a valid ID for the name on the account.

 

Have a question about D.C. United tickets? Text “TICKETS” to 202-655-2842 and a member of our team will reach out to assist you.