Please review the following settings if you are having trouble accessing the stream.

Check your location settings. 

Mac: 

  1. Ensure location settings are turned on by opening System Preferences > Security & Privacy > Privacy > Location Services. 
  2. Allow your browser (e.g., Safari, Google Chrome, etc.) to access your location. 
  3. On your mac, open System Preferences > Language & Region. Check that your computer is set to the correct region. 
  4. Go back to System Preferences > Date & Time. Check that your mac is set to “set date and time automatically.” Then click Time Zone and ensure that “Set time zone automatically using current location” is checked. 
  5. Restart your Mac.

iOS 

  1. Go to Settings > Privacy > Location Services. 
  2. Make sure that Location Services is on. 
  3. Scroll down to find the app or browser 
  4. Scroll to find Location within app/browser settings. 
  5. Select Ask or Allow to let the browser access your location. 

PC/Windows 

  1. Open settings. Press “Start”, then the settings cog above the power button. 
  2. Open Windows 10 Privacy settings. 
  3. Navigate to location settings and turn location on. Toggle the “Allow apps to access your location” setting on. 
  4. Turn location services on or off for individual apps.  

Android 

Android 12 & higher 

  1. Swipe down from the top of the screen. 
  2. Touch and hold Location. 
  3. If you don't find Location: 
  4. Tap Edit or Settings. 
  5. Drag Location into your Quick Settings. 
  6. Tap Location Services and then Google Location Accuracy. 
  7. Turn Improve Location Accuracy on or off. 

Android 11 & lower 

  1. Swipe down from the top of the screen.  
  2. Touch and hold Location. 
  3. If you don't find Location: 
  4. Tap Edit or Settings. 
  5. Drag Location into your Quick Settings. 
  6. Tap Advanced and then Google Location Accuracy.  
  7. Turn Improve Location Accuracy on or off.